Door Latch Recall Being Investigated

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#body #investigation #recall

Land Rover started equipping some of its vehicles with a Unilatch Keyless Vehicle entry system in 2015. The system either has control logic or short circuiting issues when controlling the release levers, never allowing the doors to latch even though they appear to be properly closed.

Door Latch Recall and Follow-Up Investigation

Through an internal investigation, Land Rover found problems in the electrical function of the keyless entry system. Short-circuits were turning the keyless entry motor into a brake, stopping (or slowing down) the keyless lever from returning to its "home" position. When this happens, the door may appear to be closed but it's not properly latched shut.

Land Rover's Initial Recall

In July of 2015, Land Rover recalled 65,000 SUVs because the doors were failing to latch in the primary or secondary closed positions.

To repair the problem, Land Rover dealers updated the keyless system software in certain vehicles manufactured up until March 9, 2015. This included the 2013-2016 Range Rover and 2014-2016 Range Rover Sport.

Investigation Into the Recall

Two years after the recall, the National Highway Traffic Safety Administration (NHTSA) opened an investigation into the recall's effectiveness. The investigation was upgraded in 2018 as more complaints rolled in.

NHTSA received complaints from both owners with the upgraded software and owners left out of the orignal recall. Meanwhile, Land Rover discovered at least 43 additional complaints related to the door latches with 14 of those saying the doors opening while the car was in motion.

Photo by Joel Peel on Unsplash

Generations Where This Problem Has Been Reported

This problem has popped up in the following Land Rover generations.

Most years within a generation share the same parts and manufacturing process. You can also expect them to share the same problems. So while it may not be a problem in every year yet, it's worth looking out for.

Further Reading

A timeline of stories related to this problem. We try to boil these stories down to the most important bits so you can quickly see where things stand. Interested in getting these stories in an email? Signup for free email alerts for your vehicle over at

  1. It's been nearly a year since the feds opened an investigation into Land Rover's door latch recall and in that time plenty of new complaints have come in.

    NHTSA has received five unique reports alleging incidents of doors opening with the SUVs in motion, then repaired by replacing the latch assemblies. One Range Rover customer was allegedly injured by a door that inadvertently opened.

    In response to NHTSA's original investigation of the 2015 recall, Land Rover discovered 43 additional complaints related to faulty door latches, with 14 of those reports alleging doors opened while driving.

    The investigation has now been upgraded which is great. You know what else would be great? Not taking a year to do something about the problem.

    keep reading article "Door Latch Investigation Upgraded As More Complaints Come In"
  2. Two years ago Land Rover recalled 66,000 SUVs because their doors could fly open while driving.

    But the feds are now questioning if the recall included enough vehicles and if the software update was an adequate repair.

    To repair the problem, Land Rover dealers updated the keyless system software, but NHTSA says owners have complained about their doors opening after the recall repairs were made. Other owners report their doors opened, but their SUVs were never repaired because Land Rover didn't include all the affected vehicles in the recall.

    keep reading article "Feds Want to Look At Effectiveness of Door Latch Recall"
  3. Land Rover has issued a recall that should hopefully stop doors from opening unintentionally.

    Land Rover says an investigation determined there were problems with the electrical function of the keyless entry system. A short-circuit can turn the keyless entry motor into a brake and slow or stop the keyless lever from returning to its "home" position.

    This can cause a standard door closure procedure to make the latch appear to work with the striker, and the door can look to be closed but it won't be latched.

    The recall covers the 2013-2016 Range Rover and 2014-2016 Range Rover Sport manufactured before March 10, 2015.

    keep reading article "Recall to Stop Range Rover Doors From Flying Open Unintentionally"

OK, Now What?

Maybe you've experienced this problem. Maybe you're concerned you will soon. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves.

  1. File Your Complaint is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Major class action law firms use this data when researching cases.

    Add a Complaint
  2. Notify CAS

    The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits.

    Notify The CAS
  3. Report a Safety Concern

    The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. Their focus is on safety-related issues.

    Report to NHTSA